Information We Collect

When you contact us for corporate flower arrangements or gift services, we gather details you choose to share. This covers your name, business name, email address, phone number, delivery addresses, and any specific requirements for your floral needs. We also collect payment information when you place orders, though this is processed securely through our payment partners.

For our corporate clients, we may collect additional business information such as company registration details, preferred delivery schedules, and budget requirements. This helps us provide tailored service that meets your business needs.

Our website automatically collects certain technical information when you visit. This includes your IP address, browser type, device information, and how you navigate through our site. We use this data to improve our website performance and understand how clients find our services.

How We Use Your Information

We primarily use your personal information to fulfill flower orders and deliver excellent customer service. This includes processing your orders, coordinating deliveries, creating custom arrangements based on your requirements, and communicating about your service needs.

We also use information to improve our services and website experience. This helps us understand which corporate floral services are most valuable to our clients and how we can better serve the business community in United Kingdom.

Information Sharing and Disclosure

VertexStoneAtlas respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.

We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.

We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.

Data Security Measures

We treat the protection of your personal data with utmost seriousness and deploy suitable technical and organizational safeguards to shield it. This involves secure storage of data, encrypted transmissions, and restricted access to personal information inside our organization.

Although we employ robust security measures, no online transmission method is completely secure. We continually update our security practices to defend against emerging threats.

Your Privacy Rights

You hold important rights over your personal data. In accordance with applicable laws, you may be entitled to access, amend, erase, or limit how your personal information is used.

To exercise these rights, contact us using the details at the end of this policy. We will reply within a reasonable period as mandated by applicable law.

Data Retention

We keep personal data only for as long as needed to provide our services and meet legal obligations. Retention durations vary by the type of information and the purpose for which it was collected.

Cookies and Website Tracking

Our site uses cookies and similar technologies to enhance your browsing experience and to gain insights into how visitors interact with our pages. Cookies help us remember your preferences and assess site performance.

You can adjust cookie preferences via your browser settings. However, turning off certain cookies may impact site functionality. For more details about how we handle cookies, please review our Cookie Policy.

Third-Party Links

Our site may include links to external websites or services. This privacy policy covers only VertexStoneAtlas and our site. We are not responsible for the privacy practices of third-party sites.

We recommend reviewing the privacy notices of any external sites you reach through links on our site.

Policy Updates

We may revise this privacy policy from time to time to reflect changes in our practices, offerings, or legal obligations. When substantial changes occur, we will adjust the "Last Updated" timestamp at the top of this document.

We invite you to periodically review this policy to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns regarding how we handle your information, please reach out to us.